All the small print in one place

Privacy, security and confidentiality are important to ValPrints. The following terms and conditions endeavour to make our web site a safe place to trade. You should understand that by using this web site you agree to the following terms and conditions.

  1. General
  2. Your contract is with ValPrints  Registered as Val Prints Ltd  of 49 Cowper Road, Stockton-on-Tees Ts20 2XD
  3. You agree that e-mail will be used as the standard means of communication. If your order is accepted, we will send you an e-mail confirming this
  4. This confirmation e-mail will contain all relevant statutory information concerning your contract.
  5. ValPrints do not store any credit card information, nor will we pass any of your personal information, including credit or debit card information to any third party.
  6. ValPrints  use Stripe for online credit and debit clearing.
  7. You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.
  8. Your statutory rights are not affected but otherwise all purchases are non-exchangeable, non-refundable and non-transferable.
  9. The website cannot stop you from including unacceptable artwork or text in your order.
  10. Delivery
  11. ValPrints aims to dispatch all orders within 2 working days of confirmation that your order has been accepted.
  12. Customs
  13. If your delivery address is outside the United Kingdom, you may be subject to import duties and/or taxes. You understand that any and all charges of this nature will be borne by you.
  14. ValPrints  may supply a Customs Label containing a brief description, and a valuation of the parcel’s contents.
  15. Returns
  16. As ValPrints  products are personalised we can only accept returns of products in their original condition within 7 days of despatch at the discretion of our Customer Services team, provided that either the goods have been damaged in transit, or the goods suffer from a manufacturing defect.
  17. Variations
  18. We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.tshirtstudio.com. All purchases from the date of posting onwards will be governed by that new version.
  19. Liability
  20. ValPrints attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. ValPrints  does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.
  21. ValPrints does not accept liability for any errors and omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.
  22. ValPrints will do its best to correct errors and omissions as quickly as practicable after being notified of them.
  23. ValPrints makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
  24. ValPrints does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
  25. ValPrints will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
  26. This Liability section applies only to the extent permitted by law.
  27. Additional
  28. These terms and conditions contain the entire agreement between you and ValPrints relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.
  29. Law
  30. Every purchase you make shall be deemed performed in England. These Terms and Conditions shall be governed, construed and interpreted in accordance with the laws of England and Wales.